Top marketing tips for 2011

  1. Spring into action. Plan ahead for big dates early in the new year ─ Valentine's Day, Mother's Day ─ and think about special offers and promotions to attract new clients.
  2. Make the most of your website. Discover who is visiting your site, the most popular pages and how long visitors stay on the site. Make sure visitors always have a reason to return.
  3. Grow with e-marketing. E-newsletters are a very efficient way of keeping clients up-to-date with your salon's latest news. Take opportunities to collect clients' e-mail addresses.
  4. Make friends with Facebook. Facebook is a great way to build relationships with your clients. But make sure you're in control of what's posted on your salon's Facebook page.
  5. First impressions count. Keep a close eye on clients' experience when they first arrive at reception and discover quick ways of improving satisfaction with your salon's service.